Category: Soft PlaySee venue photos

Soft Play

Raa Raa's Soft Play

Kingston upon Thames, Kingston upon Thames· KT3 5QD

SEN Suitability Assessment

Based on analysis of 12 public reviews (Oct 2019 – Apr 2026)

51/100

SEN Score

Based on noise, queues, staff, calm spaces

High confidence

Based on 12 reviews.

Breakdown

Crowds & queuesChallenging

Staff supportGood

PredictabilityOK

Calm spacesOK

Accommodating staffGood for regular visitsSupervision neededMixed age areasBehaviour management concernsOpen space layout

Parent summary

Raa Raa's Soft Play has staff described as accommodating and a well-organised layout that makes supervision manageable. The space is regularly cleaned and maintained, and many families return weekly. Some visitors have raised questions about supervision practices in mixed-age areas and how behavioural incidents are handled, so clarifying their approach to these areas before your visit may be helpful for planning.

What visitors say

Visitors consistently praise the owner's accommodating approach and well-organised space, with many noting that their children return weekly and enjoy the experience. Most have found the venue clean and well-maintained. Some visitors have noted concerns about toy condition in older reviews and have raised questions about supervision during busier periods, particularly across mixed-age areas.

Based on a sample of public reviews. Experiences vary - every child and every visit is different.

Read reviews on Google →

From SEN communities

sensory activitiesdedicated SEN sessionsautism-friendly provision

Sensory storytime sessions mentioned by SEN communities on Tuesdays
Families note sensory play and music activities available at venue
SEN session mentioned; children on autism assessment pathway welcome
Community references suggest inclusive activities for additional needs families

Sourced from Facebook community groups, parenting forums, local council posts within the SEN community. Individual experiences vary.

Potential challenges

Mixed-age areas may have older and younger children together; clarifying their supervision approach for mixed ages would be useful before your visit
Busier periods (weekends, school holidays, party slots) may mean the environment feels more crowded
Behavioural incident management processes may be worth discussing in advance to understand how the venue responds

What works

Staff described as accommodating and willing to work with individual family needs
Open-plan layout allows good sightlines for supervision
Well-maintained toys and equipment, regularly cleaned
Organised and predictable setup, which helps children who benefit from knowing what to expect
Owner willing to discuss access and support needs

Photos

Facilities

Cafe / food on-site Party rooms Free parking Blue badge parking

Tips for your visit

Open Monday, Wednesday, Thursday 09:30-15:00. Also available for parties during week and weekends. Soft play environment with bouncy castle, baby toys, role play, dressing up, large Lego. Café on-site for adults. Follow Facebook @raaraassoftplay for events and activities.

Getting in & parking

Step-free entryYes
Disabled parkingYes
Accessible toiletYes

Accessibility details from Google.

Parking

Free parking on-site♿ Blue badge spaces

Opening Hours

Monday09:30-15:00

Wednesday09:30-15:00

Thursday09:30-15:00

Frequently asked questions about Raa Raa's Soft Play

Quick answers drawn from our venue data and review analysis.

Is Raa Raa's Soft Play autism friendly?

Raa Raa's Soft Play has a mixed SEN profile, suitable for some but not all sensory needs, with an overall SEN score of 51/100 from our analysis of parent reviews. Raa Raa's Soft Play has staff described as accommodating and a well-organised layout that makes supervision manageable. The space is regularly cleaned and maintained, and many families return weekly. Some visitors have raised questions about supervision practices in mixed-age areas and how behavioural incidents are handled, so clarifying their approach to these areas before your visit may be helpful for planning.

Does Raa Raa's Soft Play have step-free entry?

Yes. Raa Raa's Soft Play has step-free entry.

Is there disabled parking at Raa Raa's Soft Play?

Yes. Raa Raa's Soft Play has disabled (blue badge) parking.

Are there accessible toilets at Raa Raa's Soft Play?

Yes. Raa Raa's Soft Play has an accessible toilet.

Does Raa Raa's Soft Play have parking?

Yes. Raa Raa's Soft Play has free on-site parking.

Is Raa Raa's Soft Play indoors?

Yes. Raa Raa's Soft Play is an indoor soft play in Kingston upon Thames, so it works as a rainy-day option regardless of weather.

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