Giggles Soft Play
Epsom and Ewell, Surrey· KT19 9RY
SEN Suitability Assessment
Based on analysis of 14 public reviews (Sept 2022 – Apr 2026)
SEN Score
Based on noise, queues, staff, calm spaces
Based on 14 reviews.
Breakdown
Parent summary
Giggles Soft Play has genuinely warm, attentive staff who listen carefully and create a calm presence—parents report feeling well supported and their children enjoying the experience enough to return. The space itself is open and suitable for younger children, though the bouncy castle may offer more sensory stimulation than some families prefer.
What visitors say
Visitors have consistently praised Giggles Soft Play for its attentive, caring staff and calm atmosphere, with many noting their children enjoyed the experience and planning to return. The open space works well for many families. Some visitors have noted that the bouncy castle area can be quite stimulating sensorily, and signage to the venue and some activity instructions could be clearer—things to be aware of when planning your visit.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- Sensory wall and sensory toys available in play area
- Disco lights noted as sensory experience by families
- Baby/younger visitor area with separate sensory facilities
- Multiple session times throughout day (9:30am-3pm slots)
Sourced from blog, community forum, local parent groups within the SEN community. Individual experiences vary.
Potential challenges
- The bouncy castle area can be quite stimulating sensorily—you may want to ask staff about quieter zones or timing
- Signage to find the venue can be unclear, so arriving with directions to hand may help
What works
- Staff who are genuinely attentive and willing to offer thoughtful advice about how to make your visit work
- Open, uncluttered layout that's easy to navigate and supervise
- Calm spaces available within the venue to step away if needed
- Suitable for younger children and those who need gentler play options
Photos
Facilities
Sensory environment
Described as 'bright hall'. No information about noise levels, crowding management, or quiet areas. Contact venue for sensory considerations.
Tips for your visit
No booking required for general play (2-hour sessions, capacity-dependent with one-in-one-out system). Garden area open seasonally. Café on-site. Contact venue regarding: buggy policies, food allergies, specific SEND accommodations, and capacity during quieter times.
Pricing
From £5.75 per person
£5.75 for 2 hours. Extensions available at £2 per hour. Party bookings available Saturdays 12:30-2:30pm and 3:15-5:15pm, Sundays 10am-12pm, 12:45-2:45pm and 3:30-5:30pm (pricing not specified on website).
Accessibility
No accessibility information provided on website. Venue describes itself as 'large bright hall' with play equipment including bouncy castle, ball pool, slides, ride-on toys, and roller coaster. Garden area available in warmer weather. Contact venue directly for specific wheelchair/mobility access details.
Opening Hours
Frequently asked questions about Giggles Soft Play
Quick answers drawn from our venue data and review analysis.
Is Giggles Soft Play autism friendly?
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