Giggles Soft Play
Epsom and Ewell, Surrey· KT19 9RY
SEN Suitability Assessment
Based on analysis of 5 public reviews (Mar 2017 – Oct 2025) · Moderate confidence
SEN Score
Based on noise, queues, staff, calm spaces
Breakdown
Parent summary
Giggles Soft Play comes across as a genuinely welcoming space where staff really do go the extra mile. Visitors consistently mention how lovely and helpful the team are, and children have enjoyed both the play equipment and the food. The venue offers a good range of activities including indoor soft play and outdoor climbing frames, which gives families flexibility depending on what works best on the day.
What visitors say
Visitors have consistently praised the friendly and helpful staff, quality of activities and catering, and the enjoyment their children have experienced at Giggles Soft Play. Many have noted that it's a venue they're keen to return to, with outdoor climbing frames adding to the appeal. The outdoor area isn't always open, so it's worth checking in advance if that's a particular draw for your visit.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- Sensory wall and sensory toys available in play area
- Disco lights noted as sensory experience by families
- Baby/younger visitor area with separate sensory facilities
- Multiple session times throughout day (9:30am-3pm slots)
Sourced from blog, community forum, local parent groups within the SEN community. Individual experiences vary.
Potential challenges
- The outdoor area isn't always open, so it's worth checking in advance if that's a draw for your visit
What works
- Staff who are attentive and genuinely interested in making visits work (Liz and the owner have been specifically praised)
- Quality catering options on-site, so you can manage food without leaving the venue
- Mix of indoor and outdoor play equipment to suit different sensory needs
- Small, family-run feel with a proprietor who knows regular visitors
- Willingness to work with families when you contact them in advance
Facilities
Sensory environment
Large bright hall with multiple activity stations (bouncy castle, ball pool, soft play shapes, slides, ride-on toys, roller coaster, musical instruments, cars). Potential for high sensory stimulation; no quiet areas mentioned.
Tips for your visit
Age range is 5 and under. Sessions are 2 hours from arrival time - no pre-booking needed but venue operates one-in-one-out system if at capacity. Café on-site offers hot/cold drinks, snacks, cakes, children's lunch bags and Paninis. Best to contact venue directly (07717 862577) for accessibility queries and any SEND-specific requirements before visiting.
Pricing
From £5.75 per person
£5.75 for 2 hours. Extensions available at £2 per hour. No booking required for general sessions.
Accessibility
Venue is in a large bright hall with open layout allowing parents to sit and watch. Garden area available in warmer weather. No specific information provided about wheelchair access, lifts, or Changing Places facilities.
Opening Hours
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