Category: Soft PlaySee venue photos

Soft Play

Lets Explore Soft Play

Horley, Surrey· RH6 7HJ

SEN Suitability Assessment

Based on analysis of 17 public reviews (Nov 2024 – Apr 2026)

50/100

SEN Score

Based on noise, queues, staff, calm spaces

High confidence

Based on the 17 most recent of this venue's many Google reviews.

Breakdown

NoiseOK

Crowds & queuesChallenging

Staff supportOK

PredictabilityOK

Calm spacesOK

Staff friendly and understandingSeparate toddler sectionPrivate spaces availableOn-site cafeCan get very busyBook ahead recommendedGood for sensory playCheck cleaning standards

Parent summary

Lets Explore Soft Play offers good space for movement and has dedicated sections (separate toddler area, private upper space) that can work well for children who need calmer environments. Staff are generally friendly and there's an on-site café, which reduces transitions. The venue can be quite busy at peak times, and some visitors have noted that cleaning standards vary, so it's worth checking conditions on the day.

What visitors say

Visitors have praised the friendly staff, spacious layout and soft play sections which work well for young children, with several noting the separate toddler area and quieter upper space are helpful. Some have raised concerns about cleaning standards and maintenance of equipment, so you may want to assess the space when you arrive and keep an eye on your child around the play structures. The on-site café is convenient. The venue can get very busy at certain times.

Based on a sample of public reviews. Experiences vary - every child and every visit is different.

Read reviews on Google →

From SEN communities

SEN-friendly environmentage-appropriate play areassensory activities

Mentioned as 'SEN-friendly' by local community groups offering classes with free soft play access
Age-appropriate play areas noted by parents discussing SEN-inclusive activities in Reigate and Banstead
Sensory activities ('sensory surprises') woven into themed classes at the venue

Sourced from Facebook community groups, local mums forums, family grapevine publications within the SEN community. Individual experiences vary.

When to visit

Typical busyness patterns based on Google Maps visitor data. Term-time and school holidays will vary.

Weekdays (Mon to Fri)

Typically quietest around 3pm

3pm4pm5pm

Weekends (Sat to Sun)

Typically quietest around 10am

9am1pm5pm

QuietModerateBusyVery busy

⏱ People typically spend 30 min to 2.5 hr here

Potential challenges

Peak times can be crowded, which may affect sensory comfort
Cleaning standards have varied according to visitor reports – it may be worth assessing the space when you arrive
Communication about closures or changes has not always been clear, so confirming opening hours before visiting is advisable
Some equipment has caused minor injuries in the past – supervising closely and checking equipment condition is advisable

What works

Separate toddler section for younger or less confident children
Private upper space available – may offer a quieter environment
Ample space for movement and different play zones
On-site café means you don't need to leave the venue
Soft play sections are generally good for children who need low-impact play
Staff reported as friendly and approachable

Photos

Facilities

Cafe / food on-site Toddler area Party rooms Free parking Blue badge parking

Sensory environment

Themed zones (under the sea, jungle, space) - designed to be engaging and stimulating. No information available on noise levels, quiet areas, or sensory considerations for children with sensory sensitivities.

Tips for your visit

Separate soft play areas for babies, toddlers, and children up to 10 years old. Café available for adults. Regular session times: 9:30am, 11:30am, 1:30pm (weekends/school holidays), and 3:30pm (all 90-minute pre-booked sessions). Weekday afternoons (3:30pm onwards) may be quieter than weekend mornings.

Getting in & parking

Step-free entryYes
Disabled parkingYes
Accessible toiletYes

Accessibility details from Google.

Parking

Free parking on-sitePaid parking on-site♿ Blue badge spaces

Opening Hours

Monday15:00-17:30

Tuesday15:00-17:30

Wednesday15:00-17:30

Thursday15:00-17:30

Friday15:00-17:30

Saturday09:30-17:30

Sunday09:30-17:30

Frequently asked questions about Lets Explore Soft Play

Quick answers drawn from our venue data and review analysis.

Is Lets Explore Soft Play autism friendly?

Lets Explore Soft Play has a mixed SEN profile, suitable for some but not all sensory needs, with an overall SEN score of 50/100 from our analysis of parent reviews. Lets Explore Soft Play offers good space for movement and has dedicated sections (separate toddler area, private upper space) that can work well for children who need calmer environments. Staff are generally friendly and there's an on-site café, which reduces transitions. The venue can be quite busy at peak times, and some visitors have noted that cleaning standards vary, so it's worth checking conditions on the day.

Does Lets Explore Soft Play have step-free entry?

Yes. Lets Explore Soft Play has step-free entry.

Is there disabled parking at Lets Explore Soft Play?

Yes. Lets Explore Soft Play has disabled (blue badge) parking.

Are there accessible toilets at Lets Explore Soft Play?

Yes. Lets Explore Soft Play has an accessible toilet.

Does Lets Explore Soft Play have parking?

Yes. Lets Explore Soft Play has free on-site parking.

When is Lets Explore Soft Play least busy?

Based on Google visitor data, Lets Explore Soft Play is typically quietest on Tuesday around 9am. Term-time weekdays during school hours are generally calmer than weekends and school holidays.

Is Lets Explore Soft Play indoors?

Yes. Lets Explore Soft Play is an indoor soft play in Horley, so it works as a rainy-day option regardless of weather.

Do I need to book in advance for Lets Explore Soft Play?

Yes. Lets Explore Soft Play requires advance booking. Book through the venue's website or by phone before visiting. Same-day entry without a booking is not guaranteed.

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