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Soft Play

Let's Pretend

Nutfield, Surrey· RH1 4EJ

SEN Suitability Assessment

Based on analysis of 36 public reviews (Sept 2025 Apr 2026) · Good confidence

SEN Score

Based on noise, queues, staff, calm spaces

Breakdown

Crowds & queuesGood
Staff supportOK
PredictabilityGood
Calm spacesGood
QR code ordering (low queue stress)Sensory-friendly toddler spaceStaff consistency variesFlexible session transitionsBook ahead recommended

Parent summary

Let's Pretend is a toddler-friendly space where many families have had positive experiences. The QR code ordering system and flexible session transitions work well for children who need predictability, and staff are generally friendly and helpful. Most visits go smoothly.

What visitors say

Many visitors have found Let's Pretend to be a welcoming, toddler-friendly space with helpful staff, a QR code ordering system that reduces queuing, and flexible session transitions that work well for families. Most reviews reflect positive experiences with children enjoying their visits.

Based on a sample of public reviews. Experiences vary - every child and every visit is different.

Read reviews on Google →

From SEN communities

role play experiencelocal SEN resources
  • Mentioned in East Surrey Family Grapevine as role play experience for young people
  • Listed alongside SEN-specific venues in local family support resources
  • Appears in curated lists of activities for families with additional needs

Sourced from local family guides, SEN community publications within the SEN community. Individual experiences vary.

What works

  • QR code ordering system reduces the need to queue or order verbally
  • Flexible transitions between play sessions allow children to move at their own pace
  • Calm spaces available for downtime or regulation
  • Toddler-friendly design and layout
  • Clean, well-maintained environment
  • Generally friendly staff who are willing to help

Facilities

Cafe / food on-site Toddler area Sensory room Party rooms

Sensory environment

Dedicated sensory area for younger children. Air purification system installed. No information about noise levels, lighting adjustments, or quiet spaces during peak times.

Tips for your visit

Sessions run 1.5 hours on weekdays (4 sessions daily) and 2 hours on weekends (3 sessions daily). Staff ring bell 10 minutes before end of session. Pushchairs must be left in buggy park to reduce café congestion. Café caters for all dietary requirements including vegan options. Contact venue directly for specific SEND accommodations and accessibility details.

Accessibility

Large air-conditioned play barn. Buggy park available by entrance. Open-plan café allows parents/carers full visibility of children. No specific wheelchair accessibility, Changing Places, or terrain information provided.

Opening Hours

Monday09:30-17:00
Tuesday09:30-17:00
Wednesday09:30-17:00
Thursday09:30-17:00
Friday09:30-17:00
Saturday09:30-16:30
Sunday09:30-16:30

Spotted something to fix?

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SEN scores are generated by AI analysis of publicly available reviews and should be used as a guide only. Every child is different - please contact the venue directly to discuss your child's specific needs before visiting. or visit their website.