Whitehill & Bordon Leisure Centre
Surrey· GU35 0JE
SEN Suitability Assessment
Based on analysis of 21 public reviews (Aug 2023 – Mar 2026) · Good confidence
SEN Score
Based on noise, queues, staff, calm spaces
Breakdown
Parent summary
This leisure centre has genuinely supportive staff and offers some excellent facilities like lane swimming and disabled swim sessions that families find really valuable. The noise level is generally manageable. One thing to be aware of: toilets and changing facilities have been noted by some visitors as requiring attention to cleanliness and maintenance, so it's worth checking on the day or calling ahead if hygiene standards are a particular concern for your family.
Best times to visit
Weekday mornings and off-peak times tend to be quieter. Disabled swim sessions and lane swimming times may offer a more structured environment.
Worth avoiding
School holidays and weekend afternoons when the centre experiences higher footfall.
What visitors say
Visitors consistently praise the staff as supportive and helpful, and many have found the swimming provision (including disabled sessions and lane swimming) and gym facilities worthwhile. Some reviews have noted concerns about maintenance and hygiene standards in toilets and changing areas during busier periods, which may be worth checking on before your visit or asking about when you arrive.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- Dedicated disability swimming lessons available for sensory and learning disabilities
- Pool blinds installed to reduce public visibility for swimmers with disabilities
- Quiet adult swimming sessions offered alongside SEND-specific sessions
- Aquatic adventure zone coming to centre, noted for autism accessibility
- Pool hoist available to support disabled swimmers accessing the pool
Sourced from Facebook, Instagram, local news, council website within the SEN community. Individual experiences vary.
When to visit
Typical busyness patterns based on Google Maps visitor data. Term-time and school holidays will vary.
Weekdays (Mon–Fri)
Typically quietest around 9pm
Weekends (Sat–Sun)
Typically quietest around 6pm
⏱ People typically spend 1 hour here
Potential challenges
- Toilet and changing room facilities have been reported by some visitors as occasionally unclean or poorly maintained, particularly during busy times
- Staff presence on the floor can be limited when the centre is busy
- General upkeep of the building (such as leaks or missing tiles) may be noted during visits
What works
- Disabled swim sessions available
- Lane swimming for more structured, quieter swimming
- Consistently helpful and supportive staff across reception and swimming instruction
- Clean gym facilities
- Staff described as polite and willing to help
Facilities
Quiet / SEN sessions
Accessible and relaxed swimming sessions run regularly. Adult SEN Lane Swimming sessions run on Mondays 3:00pm–3:45pm. SEN family sessions also available.
Tips for your visit
Swimming lessons available for children and adults of all abilities. Award-winning lesson programme. Teaching pool available alongside main 25m pool. East Hampshire Health & Wellbeing Physical Activity Service offers supervised exercise programmes. Contact venue for specific SEND support and individual needs assessment.
Pricing
Membership-based pricing (gym, swimming, fitness classes). Free day pass available. East Hampshire Leisure Card provides discounts for those receiving certain benefits and living in East Hampshire District. No joining fee in April (promotional). Specific prices not detailed on website.
Parking
Accessible parking bays available. Distance from entrance and additional parking details not specified on website.
Accessibility
Good physical access: accessible parking bays, low level reception desk, lift access to all floors, accessible unisex toilets, accessible unisex changing facilities, accessible shower, hoist/pod to support access into pool, accessible platform in main pool for entry.
Opening Hours
Carer & disability info
Carers supporting swimmers have free access to disability swimming sessions.
This information is gathered from publicly available sources and may not be fully accurate or up to date. Please always check directly with the venue before visiting.
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