The Spring Arts & Heritage Centre
Havant, Hampshire· PO9 1BS
SEN Suitability Assessment
Based on analysis of 15 public reviews (Jan 2025 – Apr 2026)
SEN Score
Based on noise, queues, staff, calm spaces
Based on the 15 most recent of this venue's many Google reviews.
Breakdown
Parent summary
The Spring Arts & Heritage Centre has genuinely helpful and friendly staff, and visitors consistently mention the good atmosphere and available play areas—these are real strengths. The venue offers lots of activities and crafts to keep children engaged, particularly during waiting times. Service timing can be unpredictable at busier periods.
What visitors say
Visitors consistently praise the staff's helpful and welcoming approach, along with the play areas and craft activities available—features that many families have found genuinely supportive during their visit. Some visitors have noted that service timing can be unpredictable during busier periods, and a few have raised concerns about accessibility information on the website and physical access to certain areas, so it may be worth contacting the venue in advance if you have specific access needs.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- Families report sensory experiences designed to be inclusive and enjoyable for all together
- Venue actively partners with SEND schools and neurodivergent adult groups for events
- Autism Hampshire's Serendipity group hosts meetings at the venue
- Venue celebrates neurodiversity and welcomes autistic visitors and those with chronic illness
- Hampshire Healthy Families runs SEN parent/carer groups at the venue
Sourced from Facebook, Instagram, community organisations, local authority documents within the SEN community. Individual experiences vary.
Potential challenges
- Refreshment orders can take time and may sit on the counter—it's worth checking on your order or asking staff to flag it for you
- The building includes stairs; check in advance whether accessible routes suit your family's needs
- Service organisation can vary, so clear communication with staff about any adjustments you need is helpful
What works
- Play areas available for children to use during visits
- Lots of crafts and activities in the foyer to keep children occupied
- Staff are genuinely willing to go the extra mile to help
- Good, welcoming atmosphere reported by many visitors
- Easy access to drinks and refreshments on-site
Photos
Facilities
Quiet / SEN sessions
Quiet first sessions available for performances; SEN-friendly programming including specialist disability festival for PMLD visitors
Tips for your visit
As a cross-artform arts centre with workshops, theatre, museum and heritage exhibitions, sensory experiences may vary by activity. Recommend contacting the venue before visiting to discuss specific SEND requirements, activity suitability, and any support needed. Check their Safeguarding policy and discuss any specific needs with staff.
Getting in & parking
- Step-free entryYes
- Disabled parkingYes
- Wheelchair accessibleYes
- Accessible toiletYes
- Accessible seatingYes
Visitors report: Blue badge parking available; parking is free for blue badge holders.
Accessibility details from Google.
Parking
Accessibility
The venue has accessibility features including wheelchair access and accessible toilets. Address: 56 East Street, Havant, Hampshire PO9 1BS. For detailed information about step-free entry, accessible seating, lifts, buggy access, or Changing Places facilities, contact the venue directly on 023 9247 2700 or info@thespring.co.uk.
Opening Hours
Frequently asked questions about The Spring Arts & Heritage Centre
Quick answers drawn from our venue data and review analysis.
Is The Spring Arts & Heritage Centre autism friendly?
Does The Spring Arts & Heritage Centre have quiet sessions or sensory-friendly features?
Is The Spring Arts & Heritage Centre wheelchair accessible?
Does The Spring Arts & Heritage Centre have step-free entry?
Is there disabled parking at The Spring Arts & Heritage Centre?
Are there accessible toilets at The Spring Arts & Heritage Centre?
Does The Spring Arts & Heritage Centre have parking?
Is The Spring Arts & Heritage Centre indoors?
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