The Pavilions In The Park
Horsham, West Sussex· RH12 2DF
SEN Suitability Assessment
Based on analysis of 15 public reviews (Aug 2025 – May 2026) · Good confidence
SEN Score
Based on noise, queues, staff, calm spaces
Breakdown
Parent summary
The Pavilions has some real strengths—staff are genuinely responsive and the pool facilities can be enjoyable, particularly for younger children who like water play. However, this venue may present some challenges: it tends to get quite busy, there are limited quiet spaces to retreat to if needed, and maintenance of facilities can be patchy. Things to be aware of when planning your visit include peak time crowding and checking ahead on facility availability.
Best times to visit
Early weekday mornings or mid-week afternoons may be quieter periods to visit.
Worth avoiding
School holidays, weekends, and gym peak hours tend to be busier. The play pool and children's pool may become more crowded during these periods.
What visitors say
Visitors consistently praise the staff for their helpfulness and customer service responsiveness, and many have reported the pools can be enjoyable, particularly when quieter. However, some have noted the venue can become very crowded during busier periods, and there may be ongoing maintenance challenges affecting some facilities, so it's worth checking ahead on what's currently available when you plan to visit.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- Big Beats Inclusive Disco held at venue; carers admitted free
- Sunbeam Swimming Club based at venue; welcomes people aged 8+ with disabilities
- Park House Garden nearby described as sensory garden for disabled and visually impaired
- Venue hosts youth provision for young people with additional needs aged 13-18
- Swimming lessons and facilities available; mentioned as supporting additional needs provision
Sourced from local council, community forum, SEN-specific organisation, local directory within the SEN community. Individual experiences vary.
When to visit
Typical busyness patterns based on Google Maps visitor data. Term-time and school holidays will vary.
Weekdays (Mon to Fri)
Typically quietest around 7am
Weekends (Sat to Sun)
Typically quietest around 7am
⏱ People typically spend 45 min to 1.5 hr here
Potential challenges
- Noise levels can be high, particularly during busy periods
- Limited or no designated calm spaces to step away from the main activity
- Some facilities may be out of service—worth checking ahead what's currently available
- Access to certain areas (such as the main pool) can be restricted at times
- Queuing or waiting periods can develop during peak hours
What works
- Staff have shown willingness to help and respond well to requests
- The pool itself has been quiet enough at certain times for children to enjoy water-based play
- Customer service has been responsive to issues when raised
Photos
Facilities
Quiet / SEN sessions
Big Beats Inclusive Disco runs as an inclusive event; families and siblings welcome.
Sensory environment
Not specified in website content. Contact venue for information about noise levels, lighting, quiet areas, or sensory-friendly session times.
Tips for your visit
Swimming lessons available (Swim Happy programme) suitable for building confidence from beginner level. Soft play facility available. Note: Flume currently closed (status as of website content date). Book in advance (15 days advance booking available for members). Contact General Manager Tim Bolton on 01403 219200 for specific SEND requirements, quiet times, or to arrange a tour.
Pricing
From £30.00 per person
Membership-based pricing. Premium membership from £55.50/month (includes gym, swim, classes). Swim-only membership from £34/month. Discounted rates for ages 16-18 (from £30/month) and 19-25 (from £35/month). Current promotion: £10 off with code 10OFF. Day passes not clearly stated on website.
Parking
Accessible disabled parking available on-site. Distance from entrance and specific number of spaces not detailed. Contact centre directly for current availability and drop-off options.
Accessibility
Good wheelchair accessibility confirmed: accessible parking, ramps, lift access, accessible lockers, accessible showers, accessible changing facilities, wheelchair-accessible equipment, pool hoist available, and pool accessible steps. Hearing induction loop installed. IFI accredited equipment. Assistance dogs welcome.
Opening Hours
Carer & disability info
Carers get in free to Big Beats Inclusive Disco events (tickets £3 per person for visitors).
This information is gathered from publicly available sources and may not be fully accurate or up to date. Please always check directly with the venue before visiting.
What are these cards?Frequently asked questions about The Pavilions In The Park
Quick answers drawn from our venue data and review analysis.
Is The Pavilions In The Park autism friendly?
Does The Pavilions In The Park have quiet sessions or sensory-friendly features?
Is The Pavilions In The Park wheelchair accessible?
Does The Pavilions In The Park offer free entry for carers?
Does The Pavilions In The Park accept the Access Card?
Does The Pavilions In The Park have parking?
When is The Pavilions In The Park least busy?
Is The Pavilions In The Park indoors?
Do I need to book in advance for The Pavilions In The Park?
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