Phoenix Fitness Centre and Janet Adegoke Swimming Pool
Hammersmith and Fulham, Hammersmith and Fulham· W12 7DB
SEN Suitability Assessment
Based on analysis of 29 public reviews (Dec 2024 – Apr 2026) · Good confidence
SEN Score
Based on noise, queues, staff, calm spaces
Breakdown
Parent summary
Phoenix Fitness Centre has a genuinely welcoming atmosphere with friendly, responsive staff and good management culture. The gym itself tends to be fairly calm, and the facilities are well-maintained and properly equipped. The sensory environment—particularly background noise from radio and news—may vary depending on when you visit, so it's worth asking staff about quieter periods when you book.
What visitors say
Visitors consistently praise the calm atmosphere, friendly staff and good maintenance at this centre, with many highlighting how welcoming it feels for people with disabilities and additional needs. Some have noted that the auditory environment—news and radio playing during exercise—may be worth considering if sound sensitivity is a factor. The generally supportive management culture suggests staff would be receptive to questions about quieter times or adjustments.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- SportWorks SEND HAF inclusive holiday programme specifically designed for children with SEND
- Swimming lessons available for all children and young people, listed in local SEND activities
- Venue mentioned in school SEND resources and activity clubs for children with disabilities
- Holiday activities programme offered at venue, accessible to families with additional needs
Sourced from local authority SEND directory, school SEND resources, community activity booking platform within the SEN community. Individual experiences vary.
When to visit
Typical busyness patterns based on Google Maps visitor data. Term-time and school holidays will vary.
Weekdays (Mon–Fri)
Typically quietest around 7am
Weekends (Sat–Sun)
Typically quietest around 4pm
⏱ People typically spend 1-1.5 hours here
Potential challenges
- Background audio (radio, news) plays during sessions—you may want to ask staff about quieter times or discuss headphone use when booking
- The sensory environment can vary depending on how busy the centre is and what's playing at the time
- Enforcement of facility rules (such as shower requirements) may depend on staffing levels at the time of your visit
What works
- Staff are genuinely welcoming and actively interested in helping families—worth having a conversation about your child's needs when you visit
- The gym has a calm baseline and isn't rowdy or chaotic
- Well-maintained facilities and good equipment range
- Management is genuinely responsive to issues and keen to remedy problems
- Quiet spaces exist within the facility
Facilities
Pre-visit resources
Interactive tour available on the Better website.
Tips for your visit
Half-term activities available. Contact phoenix@gll.org for specific SEND-related adjustments or sensory considerations. Different parts of the building may have slightly different opening times - recommend checking ahead.
Parking
Paid parking (£1 per hour). 25 total spaces with 6 disabled/blue badge spaces available. No information about proximity of disabled spaces to entrance or drop-off point.
Accessibility
Adapted for wheelchairs, disabled toilet, accessible parking, ramp access, accessible changing facilities, and poolside facilities available. No mention of Changing Places toilet.
Opening Hours
Carer & disability info
Reduced cost memberships for disabled people with carer access included.
This information is gathered from publicly available sources and may not be fully accurate or up to date. Please always check directly with the venue before visiting.
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