Oxygen at The O2
Greenwich, Greenwich· SE10 0DX
SEN Suitability Assessment
Based on analysis of 33 public reviews (Jan 2026 – Apr 2026) · Good confidence
SEN Score
Based on noise, queues, staff, calm spaces
Breakdown
Parent summary
Oxygen at The O2 is a small trampoline venue where some families with additional needs have had positive experiences, particularly with staff friendliness and customer service. However, visitors have reported that the space can become quite crowded and warm during busier periods, and there have been occasions when equipment availability or hygiene standards have varied. Planning around quieter times and checking current facility status before your visit may help.
Best times to visit
Quieter weekday sessions may offer a more relaxed environment than peak times or weekends
Worth avoiding
School holidays and weekend peak times appear to see higher visitor numbers and potentially warmer conditions
What visitors say
Visitors have reported that staff are generally friendly and communicative, with some families noting positive experiences. However, many reviews mention challenges around overcrowding and maintenance issues (such as some equipment being temporarily unavailable and the venue becoming very warm during busier periods), which may affect the experience for children who find busy environments overwhelming. Some visitors have also noted variations in hygiene standards.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- Dedicated SEN-friendly sessions with calmer atmosphere, lower music levels, and reduced sensory stimulation
- Carer attends free with child during SEN sessions
- Toddler sensory sessions use structured games and free play to develop sensory skills
- SEN sessions exclusively for booked families, stay-and-play format available
- Mentioned positively by special needs parents on social media platforms
Sourced from TikTok, Instagram, official venue website, SEND service booking platforms within the SEN community. Individual experiences vary.
Potential challenges
- The venue can become very crowded during busy periods, which may be overwhelming for some children
- Some equipment has been reported as temporarily unavailable or broken on certain visits
- Hygiene standards have varied according to visitor feedback
- The space can get quite hot, which may be a consideration for some children
- During busier periods, staff response times may be slower than during quieter sessions
What works
- Small, contained venue which some families find easier to navigate than larger facilities
- Staff have been noted as friendly, polite and caring in their approach
- Good communication and customer service recovery reported when issues have occurred
- Special activities (such as Easter treats) sometimes available
- Management have been willing to offer practical solutions when problems arise
Facilities
Quiet / SEN sessions
SEND-specific sessions are available, including stay-and-play sessions exclusively for booked families.
Sensory environment
Peaceful Play sessions available (Autism & SEN friendly) with reduced music and lights, fewer people in park. Times: Tue 13:00-14:00, Wed 17:00-19:00, Sun 17:00-19:00.
Tips for your visit
Peaceful Play sessions specifically designed for autism and SEN. Carers included free with Peaceful Play ticket (carer over 18 or Carers card). Online booking guarantees lowest prices. Walk-in prices higher at reception. Soft play area available for younger children (0-5). Toddler Play uses structured games and free play for sensory development. Birthday parties available with private party room.
Pricing
From £5.50 per person
Open Play: £16 (60 mins), £20.50 (90 mins), £25 (120 mins) for ages 4+. Family Play: £15pp (parent & child), additional adult/toddler £7. Toddler Play: £15pp (parent & toddler), additional £7. Soft Play: £5.50 per toddler, parents free. Peaceful Play (autism & SEN friendly): £9.50 includes carer over 18. Neon Night: £25.50.
Opening Hours
Carer & disability info
Carer entry is £10.95 if over 18 or with a Carers card.
This information is gathered from publicly available sources and may not be fully accurate or up to date. Please always check directly with the venue before visiting.
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