Monkey Mates
Winnersh, Wokingham· RG41 1HY
SEN Suitability Assessment
Based on analysis of 23 public reviews (Oct 2024 – Apr 2026) · Good confidence
SEN Score
Based on noise, queues, staff, calm spaces
Breakdown
Parent summary
Staff here are generally friendly and attentive, and many families have found the place welcoming with good organisation. The environment can be quite noisy. Cleanliness standards vary—it's worth checking the condition of equipment and soft play areas when you arrive. Some visitors have reported concerning behaviour from other adults on occasion.
What visitors say
Visitors consistently praise the friendly, attentive staff and well-organised venue, with many reporting children had a great time and felt welcomed. Staff have been noted remembering children's names and preferences. Some reviews have raised concerns about occasional lapses in management oversight, including instances of disruptive behaviour from other visitors that weren't adequately addressed, and reports that some play equipment and soft surfaces could benefit from more thorough cleaning.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- Dedicated SEN session offered (7th April 10am-11am mentioned by families)
- Described as 'lovely & quiet' - suitable for sensory exploration by autistic children
- Soft play with sensory play elements noted in SEN community recommendations
- Recommended in SEN parent support groups as autism-friendly activity
Sourced from Instagram, Facebook SEN parent groups, TikTok parenting creators within the SEN community. Individual experiences vary.
When to visit
Typical busyness patterns based on Google Maps visitor data. Term-time and school holidays will vary.
Weekdays (Mon–Fri)
Typically quietest around 10am
Weekends (Sat–Sun)
Typically quietest around 10am
⏱ People typically spend 2 hours here
Potential challenges
- Noise levels can be high during peak times
- Cleanliness of play equipment and soft surfaces may vary—checking on arrival is advisable
- Some visitors have reported disruptive behaviour from other adults; staff response to concerns has varied
What works
- Staff are reported to be warm and engaged with children
- Quick entry with minimal queuing
- Generally well-organised layout
- Calm spaces available within the venue
- Staff have been noted remembering children's names and preferences
Facilities
Quiet / SEN sessions
Private sensory room available for babies and SEN groups.
Tips for your visit
Booking form available on website. Term-time sessions are 2 hours; holiday and weekend sessions are 1.5 hours. Contact venue directly on 0118 989 2111 or monkeymateswham@aol.com for specific SEND access information, parking details, and facilities.
Pricing
From £1.50 per person
Adults: £1.50. Under 1s: £1.75. Under 3s: £5.75. Over 3s: £6.75. Session length: 2 hours Mon-Fri term time; 1.5 hours holidays and weekends.
Opening Hours
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