Madplay
Stone, Kent· DA9 9AJ
SEN Suitability Assessment
Based on analysis of 26 public reviews (Nov 2024 – Mar 2026) · Good confidence
SEN Score
Based on noise, queues, staff, calm spaces
Breakdown
Parent summary
MadPlay offers a nice playground with good variety of activities and reasonable pricing, plus friendly staff who assign a worker to each group. The environment can be quite noisy and cold in places, and food options in the café are limited – some families have noted this affects their visit planning.
What visitors say
Many visitors have found MadPlay offers good value with a nice playground, friendly staff and a decent range of activities. Some visitors have noted the venue can feel cold during sessions, and the café's food offerings are limited in healthy and child-friendly options. The assigned worker per group and reasonable session prices are appreciated by families who visit.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- Dedicated SEND sessions offered during school holidays (Easter 2026 session advertised)
- Sensory room/sensory area available as part of venue facilities
- SEN-friendly environment mentioned across multiple community posts and social media
- Walk-ins welcome at SEND sessions; contact venue for bookings
Sourced from Facebook community groups, Instagram, TikTok, venue website within the SEN community. Individual experiences vary.
When to visit
Typical busyness patterns based on Google Maps visitor data. Term-time and school holidays will vary.
Weekdays (Mon–Fri)
Typically quietest around 10am
Weekends (Sat–Sun)
Typically quietest around 10am
⏱ People typically spend 2 hours here
Potential challenges
- Temperature – some visitors have reported the venue being uncomfortably cold; consider bringing extra layers
- Food offering – limited healthy and child-friendly options available in the café; plan ahead if your child has specific food needs
- Sensory environment – noise levels can be noticeable during sessions
- Current policy does not permit bringing own snacks from bags, which may affect children who need familiar foods
What works
- Assigned staff member per group for support and consistency
- Good range of play activities available
- Reasonably priced play sessions
- Coffee shop on-site for adults
- Friendly staff
Facilities
Sensory environment
MadPlay has a dedicated sensory room. However, we don't have details about noise levels, lighting, crowding, or quieter times. The venue closes session 3 (likely late afternoon/evening), which may be useful for avoiding busier periods. Ask about quietest session times when you call.
Tips for your visit
Walk-in only - no pre-bookings or telephone reservations for general play. Sensory play area available with private hire options. Trained Level 3 Paediatric First Aid staff on site. Family-run business since 1999.
Parking
Parking is mentioned as an issue — the car park does not have designated spaces. Contact the venue on 01322 385800 to discuss parking options before visiting.
Opening Hours
Spotted something to fix?
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