Category: EntertainmentSee venue photos

Entertainment

Kings18

East Grinstead, West Sussex· RH19 3DJ

SEN Suitability Assessment

Based on analysis of 20 public reviews (Apr 2024 – Mar 2026)

58/100

SEN Score

Based on noise, queues, staff, calm spaces

High confidence

Based on the 20 most recent of this venue's many Google reviews.

Breakdown

NoiseMixed

Crowds & queuesOK

Staff supportGood

PredictabilityOK

Calm spacesOK

Book ahead for groupsCan get loud and busyStaff supportive of needsFood queue can be longGood for keeping occupiedCheck equipment before visit

Parent summary

Kings18 has staff who visitors report as genuinely helpful, and offers good facilities including a VIP lounge. The venue can keep children engaged for several hours. During busier periods, you may experience queues and waiting times, and the environment can be fairly lively.

What visitors say

Many visitors have praised Kings18's staff and facilities, with some noting they kept their families entertained for hours. Some visitors have reported that during busier periods queues can be long and food service may take time. The venue offers a VIP lounge and generally good value, though some visitors have experienced occasional technical issues with equipment.

Based on a sample of public reviews. Experiences vary - every child and every visit is different.

Read reviews on Google →

From SEN communities

inclusive accessparking facilitiesactivity varietyvenue accessibility

Venue mentioned in context of working with SEN networks for inclusive participation
Appears to offer multiple activities: crazy golf, AR darts in same venue
Described as easy to find with ample adjacent parking
Multiple activity options may suit different sensory preferences and interests

Sourced from facebook, other within the SEN community. Individual experiences vary.

When to visit

Typical busyness patterns based on Google Maps visitor data. Term-time and school holidays will vary.

Weekdays (Mon to Fri)

Typically quietest around 4pm

12pm5pm9pm

Weekends (Sat to Sun)

Typically quietest around 10am

10am2pm6pm

QuietModerateBusyVery busy

Potential challenges

Queues can build, particularly for large groups
Food service can be slow during busy periods
The overall noise level and volume of people can be notable during peak times
Some technical or equipment issues have been reported by visitors

What works

Staff have been reported as willing to go above and beyond and are generally helpful
VIP lounge available, which may provide a quieter space
Good range of activities that can sustain engagement for extended periods
Reasonable pricing
Decent facilities overall

Photos

Facilities

Cafe / food on-site Party rooms

Tips for your visit

Venue offers party bookings and bespoke bookings available. Contact directly on 01342 779999 or info@kingsentertainment.co.uk for specific accessibility requirements and SEND arrangements. Located on first floor (lift access likely but unconfirmed).

Opening Hours

Monday12:00-22:00

Tuesday12:00-22:00

Wednesday12:00-22:00

Thursday12:00-22:00

Friday12:00-00:00

Saturday10:00-00:00

Sunday10:00-19:00

Frequently asked questions about Kings18

Quick answers drawn from our venue data and review analysis.

Is Kings18 autism friendly?

Kings18 has a mixed SEN profile, suitable for some but not all sensory needs, with an overall SEN score of 58/100 from our analysis of parent reviews. Kings18 has staff who visitors report as genuinely helpful, and offers good facilities including a VIP lounge. The venue can keep children engaged for several hours. During busier periods, you may experience queues and waiting times, and the environment can be fairly lively.

When is Kings18 least busy?

Based on Google visitor data, Kings18 is typically quietest on Tuesday around 2pm. Term-time weekdays during school hours are generally calmer than weekends and school holidays.

Is Kings18 indoors?

Yes. Kings18 is an indoor entertainment in East Grinstead, so it works as a rainy-day option regardless of weather.

Do I need to book in advance for Kings18?

Yes. Kings18 requires advance booking. Book through the venue's website or by phone before visiting. Same-day entry without a booking is not guaranteed.

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