
Get to know animals CIC
Waltham Abbey, Essex· CM16 5HW
SEN Suitability Assessment
Based on analysis of 33 public reviews (Feb 2026 – May 2026) · Good confidence
SEN Score
Based on noise, queues, staff, calm spaces
Breakdown
Parent summary
This venue has genuinely warm feedback from visitors, with staff described as exceptional and caring, and a good variety of animals to explore. The environment is generally predictable and calm, with online booking available and plenty of parking. Some visitors have noted the venue can get busier as the day progresses, and a few have mentioned ventilation or cleanliness concerns during their visit.
What visitors say
Visitors consistently praise the friendly, knowledgeable staff and excellent variety of animals, with many noting great value for money and the ability to book online with plenty of parking available. Some have noted that the venue becomes busier as the day progresses. A small number of visitors have mentioned concerns about ventilation in some areas and cleanliness of facilities or animal spaces, though overall staff are reported as genuinely caring and attentive.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- Mentioned as welcoming venue for children with additional needs and disabilities
- Families note friendly environment suitable for social activities with additional needs
- Holiday programmes (Easter, May half-term) advertised to SEN/additional needs communities
Sourced from Facebook community groups, Instagram within the SEN community. Individual experiences vary.
Potential challenges
- Some visitors have noted cleanliness of facilities and animal areas may vary
- Ventilation in some areas has been mentioned by a few visitors
- Seating areas may sometimes be unavailable during busier periods
What works
- Friendly, knowledgeable staff reported as genuinely responsive to visitor needs
- Online booking system allows you to plan ahead
- Lots of parking available
- Good variety of animals and experiences to explore
- Calm, predictable environment overall
- Ability to add on extra experiences to tailor your visit
- Good value for money
Facilities
Sensory environment
Described as a 'chill out, not a wear you out' environment. Encourages visitors to take their time, sit down and watch animals. Low-pressure approach to animal handling (can book experiences as desired, not mandatory).
Tips for your visit
Open Friday-Sunday 10:00-17:00 (last entry 4pm), plus selected dates during school holidays. Animal handling experiences subject to animal health/mood. All 300+ animals are rescued/rehomed ex-pets (not wild), so may be suitable for children with anxiety around unpredictable behaviour. No specific information on quiet times, school group scheduling, or best times for sensory sensitivities.
Pricing
Prices available online or pay on the door. Birthday parties available (pricing not detailed). Gift vouchers and annual memberships offered.
Opening Hours
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