Fort Fun
Eastbourne, East Sussex· BN22 7LQ
SEN Suitability Assessment
Based on analysis of 17 public reviews (Oct 2024 – Feb 2026) · Good confidence
SEN Score
Based on noise, queues, staff, calm spaces
Breakdown
Parent summary
Fort Fun has friendly, helpful staff and a generally clean, well-organised environment with designated age zones. However, it can be quite loud and busy during peak times, and communication about opening hours (especially during school holidays) may not always be clear, so it's worth checking ahead. The layout and activities available may not suit every child, particularly those between certain age ranges or with specific sensory needs.
Best times to visit
Weekdays outside school holidays and earlier in the day tend to be quieter
Worth avoiding
School holidays and weekends when the venue tends to be busier and noticeably louder
What visitors say
Visitors have reported that Fort Fun offers friendly staff and well-organised spaces by age group, with a clean environment where many have felt supported. However, some visitors have found the venue very busy and loud during peak times, and a few parents have noted unclear information about opening hours during school holidays and limited equipment suited to certain age ranges or sizes.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- Dedicated SEN sessions with music turned off and sensory toys available
- Mentioned by SEN communities as autism-friendly alternative to busy venues
- Part of IGO scheme with excellent welcoming approach to children with SEN
- Complimentary SEN sessions offered on specific weekends and weekday evenings
- Sensory space designed for babies; soft play suitable for varying needs
Sourced from Facebook community, SEN parenting forums, accessibility guide, TripAdvisor reviews within the SEN community. Individual experiences vary.
Potential challenges
- High noise levels during busy periods may be challenging for children sensitive to sound
- Age zones exist but equipment and layout may have limited appeal or suitability depending on your child's age and size
- Opening hours during school holidays are not always clearly communicated—it's worth confirming before travelling
- Some facilities (such as the splash pad) may occasionally be closed
- Initial reception processes may require clarification; staff are helpful when approached directly
What works
- Staff are consistently described as friendly and willing to help when asked
- Clean environment that is actively maintained
- Designated age zones help with organisation
- Quieter during off-peak times (weekdays outside school holidays)
- Staff responsive when families approach with questions or requests for support
Facilities
Sensory environment
Indoor soft play environment with multiple play areas. No specific information about noise levels, lighting control, or designated quiet areas.
Tips for your visit
Fort Fun is open Friday-Sunday only (10am-6pm). For weekday visits, sister venue Treasure Island offers soft play and mini golf. Treasure Island has monthly membership options that include unlimited Fort Fun admission. Cafe available onsite with kids meals and light bites. Birthday party packages available. Contact venue directly on 01323 302225 for specific SEND requirements and accessibility details.
Accessibility
Multi-level soft play facility with slides, ball pits, net walks and tunnels. Separate dedicated areas for Under 1's and Under 3's. Seating available for adults. No information provided about wheelchair access, lifts, Changing Places facilities, or terrain accessibility.
Opening Hours
Carer & disability info
Carers can gain free or discounted entry with proof of carer status.
This information is gathered from publicly available sources and may not be fully accurate or up to date. Please always check directly with the venue before visiting.
What are these cards?Spotted something to fix?
Help us keep Fort Fun accurate. What did you notice?
