de Stafford Sports Centre
Caterham-on-the-Hill, Surrey· CR3 5YX
SEN Suitability Assessment
Based on analysis of 23 public reviews (Nov 2023 – Apr 2026) · Good confidence
SEN Score
Based on noise, queues, staff, calm spaces
Breakdown
Parent summary
De Stafford has a decent pool and genuinely helpful, friendly staff who are willing to support visitors. The venue can be quite busy during school hours, and some visitors have reported challenges with changing facilities and equipment availability during peak times.
Best times to visit
Early mornings or mid-week afternoons tend to be quieter.
Worth avoiding
School hours (particularly after 3pm on weekdays) and weekend mornings tend to be busier, which may affect queuing times and changing room comfort.
What visitors say
Visitors consistently praise the friendly and supportive staff, and many have highlighted the decent facilities including the swimming pool and available equipment. Some visitors have reported concerns about cleanliness in changing areas and toilets, and noted that during busier periods—particularly when school groups are present—there can be queues for equipment and machines may be in use.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- Building sensory skills through swimming programmes mentioned on social media
- Disability Sports Club operates at venue (spedders@btinternet.com, Tandridge Trust)
- Free disability and neuro-inclusion training offered across county via Active Surrey
- Swim Academy and structured swimming programmes available for various needs
- Friendly, inclusive environment explicitly stated as welcoming to all
Sourced from social media, community directory, official venue website, SEN support networks within the SEN community. Individual experiences vary.
When to visit
Typical busyness patterns based on Google Maps visitor data. Term-time and school holidays will vary.
Weekdays (Mon–Fri)
Typically quietest around 6am
Weekends (Sat–Sun)
Typically quietest around 3pm
⏱ People typically spend 45 min to 1.5 hr here
Potential challenges
- Changing rooms and toilet facilities may be in a state of disrepair (broken locks, cleanliness concerns) - worth checking on the day or calling ahead
- During busy periods, some visitors have found equipment unavailable or machines out of use
- The venue can reach maximum capacity, particularly with school groups, which may affect the sensory environment (noise level scores 2/5)
What works
- Staff are consistently described as friendly and supportive, and willing to help
- Good quality swimming pool
- Equipment generally available outside peak times
- Sales and front-of-house team are responsive online if you want to ask questions before visiting
Facilities
Tips for your visit
No membership required - pay-as-you-go available. Pre-booking advised for group exercise classes and sports hall activities due to high demand. Phone booking available (01883 716717) if online booking not suitable. Centre works in partnership with local special school (de Stafford School). Health Referral Scheme available.
Pricing
Pay-as-you-go services available for all activities. Membership options include Premier (unlimited pool, gym, group exercise classes), Gym Membership (unlimited gym sessions), and Swim Membership (unlimited swimming). Specific prices not listed on website.
Parking
Free parking available on-site. Bike racks also available. No specific information about disabled/blue badge spaces or proximity to entrance.
Accessibility
Sports centre with multiple facilities (pool, gym, sports hall). Website states 'Accessible Access' available but specific details about wheelchair access, lifts, Changing Places, and terrain not clearly detailed in content provided.
Opening Hours
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