Category: Sports & ActiveSee venue photos

Sports & Active

de Stafford Sports Centre

Caterham-on-the-Hill, Surrey· CR3 5YX

SEN Suitability Assessment

Based on analysis of 23 public reviews (Nov 2023 – Apr 2026)

45/100

SEN Score

Based on noise, queues, staff, calm spaces

High confidence

Based on the 23 most recent of this venue's many Google reviews.

Breakdown

NoiseMixed

Crowds & queuesOK

Staff supportOK

PredictabilityMixed

Calm spacesChallenging

Friendly staffBook ahead recommendedCan get crowdedHygiene concernsEquipment availability issuesGood pool facilities

Parent summary

De Stafford has a decent pool and genuinely helpful, friendly staff who are willing to support visitors. The venue can be quite busy during school hours, and some visitors have reported challenges with changing facilities and equipment availability during peak times.

Best times to visit

Early mornings or mid-week afternoons tend to be quieter.

Worth avoiding

School hours (particularly after 3pm on weekdays) and weekend mornings tend to be busier, which may affect queuing times and changing room comfort.

What visitors say

Visitors consistently praise the friendly and supportive staff, and many have highlighted the decent facilities including the swimming pool and available equipment. Some visitors have reported concerns about cleanliness in changing areas and toilets, and noted that during busier periods—particularly when school groups are present—there can be queues for equipment and machines may be in use.

Based on a sample of public reviews. Experiences vary - every child and every visit is different.

Read reviews on Google →

From SEN communities

sensory swimming programmesdisability sports clubneuro-inclusive trainingstructured swim academy

Building sensory skills through swimming programmes mentioned on social media
Disability Sports Club operates at venue (spedders@btinternet.com, Tandridge Trust)
Free disability and neuro-inclusion training offered across county via Active Surrey
Swim Academy and structured swimming programmes available for various needs
Friendly, inclusive environment explicitly stated as welcoming to all

Sourced from social media, community directory, official venue website, SEN support networks within the SEN community. Individual experiences vary.

When to visit

Typical busyness patterns based on Google Maps visitor data. Term-time and school holidays will vary.

Weekdays (Mon to Fri)

Typically quietest around 6am

6am2pm9pm

Weekends (Sat to Sun)

Typically quietest around 3pm

8am12pm3pm

QuietModerateBusyVery busy

⏱ People typically spend 45 min to 1.5 hr here

Potential challenges

Changing rooms and toilet facilities may be in a state of disrepair (broken locks, cleanliness concerns) - worth checking on the day or calling ahead
During busy periods, some visitors have found equipment unavailable or machines out of use
The venue can reach maximum capacity, particularly with school groups, which may affect the sensory environment (noise level scores 2/5)

What works

Staff are consistently described as friendly and supportive, and willing to help
Good quality swimming pool
Equipment generally available outside peak times
Sales and front-of-house team are responsive online if you want to ask questions before visiting

Photos

Facilities

Cafe / food on-site Party rooms Wheelchair accessible

Tips for your visit

No membership required - pay-as-you-go available. Pre-booking advised for group exercise classes and sports hall activities due to high demand. Phone booking available (01883 716717) if online booking not suitable. Centre works in partnership with local special school (de Stafford School). Health Referral Scheme available.

Pricing

Pay-as-you-go services available for all activities. Membership options include Premier (unlimited pool, gym, group exercise classes), Gym Membership (unlimited gym sessions), and Swim Membership (unlimited swimming). Specific prices not listed on website.

Getting in & parking

Wheelchair accessibleVisitors report yes

Accessibility

Sports centre with multiple facilities (pool, gym, sports hall). Website states 'Accessible Access' available but specific details about wheelchair access, lifts, Changing Places, and terrain not clearly detailed in content provided.

Opening Hours

Monday06:00-22:00

Tuesday06:00-22:00

Wednesday06:00-22:00

Thursday06:00-22:00

Friday06:00-21:00

Saturday08:00-16:00

Sunday08:00-16:00

Frequently asked questions about de Stafford Sports Centre

Quick answers drawn from our venue data and review analysis.

Is de Stafford Sports Centre autism friendly?

de Stafford Sports Centre has a mixed SEN profile, suitable for some but not all sensory needs, with an overall SEN score of 45/100 from our analysis of parent reviews. De Stafford has a decent pool and genuinely helpful, friendly staff who are willing to support visitors. The venue can be quite busy during school hours, and some visitors have reported challenges with changing facilities and equipment availability during peak times.

Is de Stafford Sports Centre wheelchair accessible?

Yes. de Stafford Sports Centre is wheelchair and pushchair accessible. Sports centre with multiple facilities (pool, gym, sports hall). Website states 'Accessible Access' available but specific details about wheelchair access, lifts, Changing Places, and terrain not clearly detailed in content provided.

When is de Stafford Sports Centre least busy?

Based on Google visitor data, de Stafford Sports Centre is typically quietest on Thursday around 6am. Term-time weekdays during school hours are generally calmer than weekends and school holidays.

Is de Stafford Sports Centre indoors?

Yes. de Stafford Sports Centre is an indoor sports & active in Caterham-on-the-Hill, so it works as a rainy-day option regardless of weather.

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