Charter Community Sports Centre
Portsmouth, Hampshire· PO5 4LF
SEN Suitability Assessment
Based on analysis of 14 public reviews (Oct 2021 – Jan 2026)
SEN Score
Based on noise, queues, staff, calm spaces
Based on the 14 most recent of this venue's many Google reviews.
Breakdown
Parent summary
Charter Community Sports Centre has genuinely warm and welcoming staff who create a nice atmosphere, and visitors particularly praise the friendly lifeguards and good management. The smaller pool size and structured sessions (like the ladies-only times) can feel less overwhelming. The facility is clean and tidy overall, though some visitors have noted that chlorine levels can be quite strong on certain visits.
Best times to visit
Ladies-only sessions and other structured, predictable time slots
What visitors say
Many visitors have found the staff genuinely friendly and welcoming, with particular praise for the lifeguards and management—creating a warm atmosphere that families appreciate. The smaller pool and structured sessions like ladies-only times appeal to those seeking predictability. Some visitors have noted that chlorine levels can be noticeable, and toilet facilities may need attention, so it's worth being aware of these sensory and hygiene factors before your visit.
Based on a sample of public reviews. Experiences vary - every child and every visit is different.
Read reviews on Google →From SEN communities
- Dedicated SEND family swimming sessions every Saturday in quieter, more supportive environment
- Carers do not need to pay for SEND family swimming sessions
- New sensory room opened at venue for children with additional needs
- SEND sessions available in relaxed environment with dedicated sensory provision
- Disability swimming sessions for all ages mentioned in Portsmouth SEND Local Offer
Sourced from local offer, SEN community forum, council information, social media within the SEN community. Individual experiences vary.
When to visit
Typical busyness patterns based on Google Maps visitor data. Term-time and school holidays will vary.
Weekdays (Mon to Fri)
Typically quietest around 9pm
Weekends (Sat to Sun)
Typically quietest around 4pm
⏱ People typically spend 1-2 hours here
Potential challenges
- Chlorine levels may be noticeable and could cause eye irritation for some children – you might want to bring goggles or contact staff in advance about ventilation
- Toilet facilities have been noted by some visitors as needing attention – plan accordingly or ask staff about facilities on arrival
What works
- Exceptionally friendly and welcoming staff
- Smaller pool – often less overwhelming than large leisure centres
- Warmer water, which many children find more comfortable
- Structured, predictable sessions available (e.g. ladies-only times)
- Good management
- Clean, tidy facility overall
Photos
Facilities
Quiet / SEN sessions
SEND swimming sessions available—quieter, more supportive swim sessions designed for children and adults with disabilities. Carer-friendly sessions also offered.
Tips for your visit
Centre offers swimming, gym and sports facilities. Junior and adult tennis courses available. Ninjair kids' parties feature inflatable obstacle courses. Opening hours: Mon-Fri 17:00-22:00, Sat-Sun 08:00-17:00. Contact 023 9320 0403 for detailed pricing, accessibility information and activity-specific requirements.
Getting in & parking
- Step-free entryYes
- Disabled parkingYes
- Wheelchair accessibleVisitors report yes
- Accessible toiletVisitors report yes
Visitors report: 20 designated parking bays for blue badge holders available on a first come first served basis.
Accessibility details from Google.
Parking
Opening Hours
Carer & disability info
Free access for carers when supporting the person they're caring for.
This information is gathered from publicly available sources and may not be fully accurate or up to date. Please always check directly with the venue before visiting.
What are these cards?Frequently asked questions about Charter Community Sports Centre
Quick answers drawn from our venue data and review analysis.
Is Charter Community Sports Centre autism friendly?
Does Charter Community Sports Centre have quiet sessions or sensory-friendly features?
Does Charter Community Sports Centre have step-free entry?
Is there disabled parking at Charter Community Sports Centre?
Does Charter Community Sports Centre offer free entry for carers?
Does Charter Community Sports Centre have parking?
When is Charter Community Sports Centre least busy?
Is Charter Community Sports Centre indoors?
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